Indigo Customer Care Toll Free Number 0124-6173838

 Indigo Customer Care Toll Free Number

IndiGo, one of the largest low-cost airlines in India, is known for providing budget-friendly flights across the country and internationally. The airline has a reputation for punctuality and excellent customer service, with multiple ways for customers to get in touch with the airline's support team. 

Indigo Customer Care Toll Free Number



In this article, we will focus on the toll-free customer care number of IndiGo and the various services it offers to help customers with their flight-related inquiries.

IndiGo Customer Care Toll-Free Number 0124-4973838

IndiGo offers a toll-free customer care number that allows passengers to reach out for assistance without incurring any additional charges. The toll-free number for IndiGo customer care in India is 1800 180 3838

This number can be dialed from any phone, whether landline or mobile, and it's free of charge. The toll-free helpline is available for booking tickets, making changes to reservations, obtaining refunds, or resolving any other queries related to IndiGo flights.

Registered Office

Address :- Upper Ground Floor, Thapar House, Gate No. 2, Western Wing, 124 Janpath, New Delhi – 110001 India.
Fax : +91 11-43513200

Nodal Officer, Isha Gandhi at nodalofficer@goindigo.in or Click Here
Appellate Authority, Pratik Sen at appellateauthority@goindigo.in or Click Here

Corporate Office

Address:- Third floor, Emaar Capital Tower 2, Mehrauli - Gurgaon Road, Gurugram, Haryana – 122002
Tel : +91 (0)124 435 2500
Fax : +91 (0)124 406 8536

The customer service team is trained to assist passengers with a variety of issues, such as:

  • Flight Booking and Cancellations: Customers can call to book tickets or cancel existing reservations.
  • Flight Status: Passengers can inquire about the status of their flight, including delays or cancellations.
  • Baggage Queries: Information regarding checked-in baggage, carry-on baggage, and lost baggage.
  • Refunds and Compensation: If a passenger is eligible for a refund or compensation due to flight cancellations, delays, or other issues, the customer care team can assist in processing those claims.
  • Special Assistance: IndiGo offers special services for passengers with reduced mobility or special needs. Customers can call for assistance regarding wheelchair requests or other medical needs.
  • General Inquiries: For general questions regarding flight routes, services, policies, etc., passengers can contact the customer care number.

Other Ways to Contact IndiGo

Besides the toll-free customer care number, IndiGo offers several other ways for passengers to reach out:
  • Website: You can visit the official IndiGo website (www.goindigo.in) to manage your bookings, check flight status, or find answers to frequently asked questions.
  • Social Media: IndiGo is active on platforms like Twitter, Facebook, and Instagram, where you can direct message or tweet at them for assistance.
  • Email Support: You can email IndiGo customer support at their official email address (customercare@goindigo.in) for specific queries or complaints.

Conclusion

IndiGo’s toll-free customer care number, 1800 180 3838, is an essential tool for passengers seeking assistance related to flight bookings, cancellations, baggage queries, and other travel concerns. The availability of a dedicated helpline helps passengers resolve their issues efficiently and ensures a smooth travel experience with the airline.

In addition to the toll-free number, various other contact methods, such as the website, email, and social media, make it easier for customers to get the help they need.

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